Holistic Inclusion Consulting LLC, doing business as HIC Leadership Performance Firm (“HIC,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit hicconsult.com (the “Website”), communicate with us, purchase our services, participate in our leadership programs or AI cohorts, join our membership communities, or otherwise interact with HIC.
Our services include leadership performance consulting, executive advisory services, professional development cohorts, AI strategy and implementation programs, AI governance build labs, memberships, events, webinars, and related business services.
By using our Website or services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent to a particular type of data processing, we will seek that consent separately.
This Privacy Policy should be read together with any applicable terms and conditions, service agreements, membership terms, or other notices provided by HIC.
1. Who We Are
Holistic Inclusion Consulting LLC, doing business as HIC Leadership Performance Firm, is responsible for the personal information described in this Privacy Policy, subject to applicable law and any arrangements under which we process information on behalf of a client.
Business name: Holistic Inclusion Consulting LLC
Doing business as: HIC Leadership Performance Firm (HIC)
Website: https://hicconsult.com
For questions about this Privacy Policy or to submit a privacy-related request, please contact us through the contact form on our Website.
2. What Information Do We Collect?
The information we collect depends on how you interact with HIC, which services you use, and the information you choose to provide.
A. Information You Provide Directly
We may collect the following categories of information:
- Contact information: Name, email address, telephone number, business address, and other contact details.
- Professional information: Job title, employer, company name, industry, professional background, areas of expertise, and business interests.
- Registration and account information: Information you provide when registering for a cohort, membership, webinar, event, consultation, or other HIC service.
- Payment and transaction information: Purchase details, billing information, payment status, invoices, and transaction records. Payments may be processed by third-party payment providers.
- Communications: Information included in inquiries, emails, feedback forms, surveys, consultation requests, and other communications with HIC.
- Program participation information: Assignments, project descriptions, feedback, submitted work, and other materials you voluntarily provide while participating in HIC programs.
- Membership information: Profile details, discussion contributions, preferences, and other information you provide through an HIC membership community.
- Marketing preferences: Your communication preferences, event interests, and choices regarding marketing communications.
- Other information: Any additional information you voluntarily submit through our Website or in connection with our services.
Please do not submit personal information about another individual unless you have the authority to share it.
B. Information Collected Automatically
When you visit our Website, certain information may be collected automatically, depending on the technologies and tools in use. This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type and operating system.
- Referring website or webpage.
- Pages viewed and links clicked.
- Dates, times, and duration of Website visits.
- General usage, performance, and diagnostic information.
We may use this information to understand how visitors use our Website, improve its functionality, identify technical issues, and protect against misuse or security threats.
C. Information from Third Parties
We may receive information from third parties when necessary to operate our business and provide our services. These sources may include:
- Payment processors and transaction service providers.
- Registration, scheduling, webinar, and membership platforms.
- Email communication and customer relationship management platforms.
- Website analytics and technology providers.
- Professional networking platforms, when you interact with HIC through those platforms.
- Business partners or client organizations that register participants for HIC services.
- Publicly available professional information, where appropriate and permitted by law.
We handle information received from third parties in accordance with this Privacy Policy and applicable legal requirements.
3. How We Use Your Information
HIC uses personal information for legitimate business purposes, including the following:
A. Providing Our Services
We use information to:
- Process registrations, enrollments, purchases, and payments.
- Deliver leadership performance consulting, executive advisory services, cohorts, build labs, memberships, events, and webinars.
- Communicate program schedules, instructions, resources, and participation requirements.
- Provide customer support and respond to inquiries.
- Manage membership accounts and access to relevant services.
- Evaluate submitted assignments, provide feedback, and administer certificates or other program-related recognition, where applicable.
B. Operating and Improving Our Business
We may use information to:
- Improve our Website, services, programs, and participant experience.
- Understand engagement with our content and offerings.
- Conduct internal analysis and evaluate program effectiveness.
- Develop new services and refine existing offerings.
- Maintain business records and manage billing, accounting, and administrative functions.
C. Communications and Marketing
We may use your contact information to send:
- Service-related announcements and updates.
- Registration confirmations and program information.
- Invitations to events, webinars, and other HIC offerings.
- News, articles, insights, and professional resources.
- Information about new services, cohorts, memberships, and relevant opportunities.
Where required by law, we will obtain your consent before sending marketing communications.
You may opt out of marketing emails at any time using the unsubscribe link in the email or by contacting us through our Website. Opting out of marketing communications will not prevent us from sending necessary transactional, security, or service-related communications.
D. Security, Legal Compliance, and Protection of Rights
We may use information to detect and prevent fraud, investigate suspected misuse, protect our Website and services, enforce applicable agreements, comply with legal obligations, and establish or defend legal claims.
E. Other Purposes
We may use your information for additional purposes disclosed to you at the time of collection or otherwise permitted by applicable law.
4. How We Handle AI-Related Information and Confidential Business Materials
HIC provides programs and services that may involve artificial intelligence (AI), AI agents, automation, business processes, organizational information, and AI governance.
During these programs, you may choose to submit project descriptions, workflows, business use cases, prompts, configurations, assignments, or other materials relating to your work.
Please consider the following before submitting information:
- Share only what is necessary. Do not submit passwords, authentication credentials, confidential employee records, sensitive personal information, protected health information, trade secrets, or other restricted information unless the submission is specifically authorized and appropriate safeguards are in place.
- Follow your organization's requirements. You are responsible for ensuring that you have the necessary authorization to share your employer's, client's, or another party's information with HIC or any third-party platform used in a program.
- Third-party AI tools. If you use an external AI platform as part of an HIC program, information submitted to that platform may be subject to its own terms, privacy policy, and data handling practices.
- Program administration. HIC may process information you submit to deliver the program, provide feedback, facilitate collaboration, and support the services you have purchased.
- No automatic public disclosure. HIC does not treat participation in an HIC program as automatic permission to publish your submitted work, identify you publicly as its creator, or disclose your confidential business information.
HIC will not intentionally publish identifiable participant work or confidential client materials as a testimonial, case study, marketing example, or public demonstration without appropriate permission or another valid legal basis.
If a program includes a public showcase, publication, recording, or promotional feature, any applicable participation requirements and permissions will be communicated separately.
5. Cookies and Similar Technologies
Cookies are small text files that websites may place on your device. Similar technologies may also be used to support Website functionality and understand how visitors interact with online services.
Depending on the tools enabled on our Website, we or our service providers may use these technologies to:
- Maintain essential Website functionality.
- Remember preferences and settings.
- Understand Website traffic and usage patterns.
- Measure the effectiveness of our content and marketing.
- Support security, troubleshooting, and performance monitoring.
Some cookies may be provided by third-party services integrated into our Website.
You can manage cookies through your browser settings and, where available, our cookie preference tools. Blocking certain cookies may affect the functionality of some Website features.
Where required by applicable law, we will obtain consent before using nonessential cookies or similar technologies.
6. How We Share Your Information
HIC does not make your personal information publicly available simply because you visit our Website, register for a program, or become a member.
We may disclose information in the following circumstances.
A. Service Providers
We may share information with trusted service providers that help us operate our business, including providers of:
- Website hosting and maintenance.
- Payment processing and invoicing.
- Email and communications services.
- Customer relationship management systems.
- Registration, scheduling, and event management.
- Online learning and membership platforms.
- Video conferencing and collaboration tools.
- Website analytics and security services.
- Cloud storage and business administration.
These providers may process personal information on our behalf to perform services for HIC.
Their access should be limited to what is reasonably necessary for their assigned functions and governed by applicable contractual and legal requirements.
B. Clients and Program Sponsors
If your employer, client, or another organization arranges or pays for your participation in an HIC program, we may share relevant registration, attendance, participation, completion, or administrative information with that organization when authorized, disclosed, or otherwise permitted by law.
We will not assume that a sponsoring organization is entitled to receive all of your private communications, submitted materials, or other information merely because it paid for a program.
Any additional information-sharing arrangements will be addressed through applicable agreements or notices.
C. Program Participants and Membership Communities
Some HIC services may include group discussions, peer collaboration, online communities, live sessions, or networking opportunities.
Information you voluntarily share in these settings may be visible to other authorized participants or members. Please exercise care when sharing personal or confidential business information in group settings.
HIC does not authorize participants to misuse information they receive through these services.
However, HIC cannot guarantee that other participants will keep information confidential unless appropriate confidentiality obligations apply.
D. Business Partners
We may share limited information with a business partner when necessary to deliver a jointly offered service, administer an event, or fulfill a request you have made. Where required, we will provide notice or obtain consent before sharing your information for a partner's independent marketing purposes.
E. Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, court order, or lawful legal process.
- Protect the rights, property, safety, or security of HIC, our clients, participants, service providers, or others.
- Investigate fraud, security incidents, or suspected unlawful activity.
- Establish, exercise, or defend legal claims.
F. Business Transactions
If HIC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
G. With Your Permission
We may disclose information for other purposes when you direct us to do so or provide appropriate consent.
7. Sale of Personal Information and Targeted Advertising
HIC does not sell personal information in exchange for money.
If we use advertising, analytics, or other technologies that are considered a sale of personal information, targeted advertising, or a similar activity under applicable privacy laws, we will provide required notices and choices and honor applicable opt-out rights.
We will not use personal information for purposes materially different from those described in this Privacy Policy without providing any notice or obtaining any consent required by law.
8. How Long We Retain Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
- Provide services and maintain accounts.
- Administer cohorts, memberships, events, and related programs.
- Maintain financial, tax, and business records.
- Resolve disputes and enforce agreements.
- Meet legal, regulatory, and contractual obligations.
- Maintain security and prevent fraud.
Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, destroy, or de-identify it, subject to legal retention obligations and legitimate business requirements.
9. How We Protect Your Information
HIC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the circumstances, these measures may include access restrictions, account security controls, secure service providers, data minimization, and other appropriate safeguards.
We also seek to work with service providers that maintain appropriate security measures for the information they process.
However, no website, online service, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot promise absolute security, and you should use caution when transmitting information online.
If a security incident occurs, HIC will respond and provide notifications as required by applicable law.
10. Your Privacy Rights and Choices
Depending on your location, the nature of your relationship with HIC, and applicable law, you may have certain rights regarding your personal information.
These rights may include:
- Access: Request confirmation of whether we process your personal information and request access to that information.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of personal information, subject to applicable exceptions.
- Portability: Request a copy of certain personal information in a portable format, where applicable.
- Withdrawal of consent: Withdraw consent when we rely on consent as the legal basis for processing.
- Opt out: Opt out of certain targeted advertising, sales of personal information, or profiling activities where applicable.
- Objection or restriction: Object to or request restriction of certain processing where applicable.
- Appeal: Appeal a decision we make about a privacy request if applicable law provides that right.
These rights are not absolute and may be subject to exceptions, verification requirements, and limitations under applicable law.
How to Submit a Privacy Request
To exercise an applicable privacy right, contact HIC through the contact form on https://hicconsult.com and identify your request as a privacy matter.
Please provide enough information for us to understand and evaluate your request. We may need to verify your identity before responding or take additional steps to confirm that an authorized representative may act on your behalf.
We will respond within the time period required by applicable law. If we deny a request, we will explain the reason where required and provide information about any applicable appeal process.
You will not be unlawfully discriminated against for exercising privacy rights protected by applicable law.
11. International Data Transfers
HIC is based in the United States. Depending on the service providers we use and where our participants are located, personal information may be processed or stored in the United States or other countries.
Those countries may have data protection laws that differ from the laws in your jurisdiction.
Where required by applicable law, HIC will implement appropriate safeguards for international transfers of personal information and provide additional information about those safeguards upon request.
If the General Data Protection Regulation (GDPR) or another international privacy law applies to our processing of your personal information, we will handle that information in accordance with the requirements applicable to HIC.
12. Individuals in the European Economic Area and United Kingdom
If the GDPR or UK GDPR applies to your personal information, you may have additional rights, including the right to access, rectify, erase, restrict, or object to certain processing, as well as the right to data portability and the right to lodge a complaint with a competent supervisory authority.
Depending on the circumstances, HIC may process personal information on one or more of the following legal bases:
- Performance of a contract or steps taken at your request before entering into a contract.
- Compliance with a legal obligation.
- Legitimate interests, where those interests are not overridden by your rights and interests.
- Consent, where consent is required or is the basis for processing.
Where processing relies on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
International transfers will be handled using appropriate legal mechanisms where required.
13. Children's Privacy
HIC's Website and professional services are intended for adults and professional audiences and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13 without the parental consent or other authorization required by law.
If you believe a child has provided personal information to HIC in circumstances where it should not have been collected, please contact us through our Website. We will take appropriate steps to investigate and, where required, delete the information.
14. Third-Party Websites and Platforms
Our Website or services may contain links to third-party websites, platforms, applications, payment services, social networks, AI tools, or other online resources.
These third parties operate under their own privacy policies and terms. HIC does not control their independent data collection or processing practices.
We encourage you to review the privacy policy of any third-party service before providing personal information or using its features.
15. Public Content, Testimonials, and Program Recognition
HIC may publish articles, educational resources, event announcements, participant stories, testimonials, case studies, and other professional content.
Where HIC wishes to identify you publicly, publish your testimonial, feature your work, or use your name, image, likeness, or statements for promotional purposes, we will obtain the appropriate permission or other lawful basis where required.
Participation in a cohort, membership, or event does not, by itself, grant HIC unrestricted permission to publish your personal information or submitted work.
Separate permissions, releases, or program terms may apply to photographs, recordings, testimonials, public showcases, or promotional features.
16. Changes to This Privacy Policy
HIC may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations, or data practices.
When we make changes, we will update the “Last Updated” date at the beginning of this policy.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact:
Holistic Inclusion Consulting LLC Doing business as HIC Leadership Performance Firm (HIC)
Website: https://hicconsult.com
Please use the contact form on our Website and identify your inquiry as a privacy-related matter.