HIC Leadership Performance Firm

Future of Work

What the HR Shakeup at Uber, Microsoft, and Bolt Reveal About the Future of HR

HR isn’t shrinking. It’s shifting.
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Netta Jenkins

Uber cut 23% of its People Division. Bolt eliminated its entire HR team. Microsoft restructured its own HR function from the inside out.
The future of HR is being rewritten in real time, and the leaders paying attention right now are the ones who will write the next chapter themselves.
A year ago, many corporate leaders watched diversity, equity, and inclusion functions shrink almost overnight, not because the work lost its value, but because political pressure moved faster than most organizations could withstand.
Budgets disappeared. Titles changed. Teams were consolidated. Programs that had done real, often transformative work for employees quietly stepped back from public view.
The lesson was never that DEI mattered less. It was that even meaningful work becomes vulnerable when external pressure shifts quickly and a function hasn’t built the organizational armor to withstand it.
HR has a chance to learn that lesson on its own terms, before it is taught the same way.
Now HR is facing a moment with a similar shape. The difference is that this time the disruption is not political. It’s artificial intelligence. Unlike the wave that hit DEI, this one comes with a clear playbook for the leaders willing to read it early.

The pattern is already emerging.

On June 3, 2026, Uber announced it was reducing its People and Places organization by 23%. This decision impacted teams responsible for HR, recruiting, workplace operations, and culture.
According to multiple reports, newly promoted president Jill Hazelbaker said parts of the organization had become “too complex and fragmented,” with overlapping responsibilities and unclear ownership.
Uber maintained the cuts were not related to AI. However, many executives couldn’t help noticing the broader context. The company has aggressively invested in AI across its operations, and leadership has openly discussed automation’s growing role in efficiency.
Just weeks earlier, Bolt CEO Ryan Breslow made headlines when he revealed he had eliminated the company’s entire HR department. Speaking at Fortune’s Workforce Innovation Summit, Breslow argued that HR had been “creating problems that didn’t exist” and claimed those problems disappeared after the department was removed.
Microsoft tells a more instructive version of the same story. It shows what it looks like when HR gets ahead of the disruption instead of standing in front of it.
Chief people officer Amy Coleman announced sweeping changes to Microsoft’s own HR function, restructured explicitly around AI deployment.
“We’re in a time when technology, the way we work, and our org structures are all evolving,” Coleman wrote in an internal memo. “The pace of change is exceeding what our current operating model and decision rhythms were built for.”
Microsoft didn’t eliminate HR. It rebuilt HR around AI from the inside, merging its people analytics function into a broader employee experience organization designed to help “deliver AI-first products and experiences.”
Three companies. Three different paths. One unmistakable signal: organizations are actively deciding what role human judgment plays in HR work. The leaders shaping that decision are faring very differently than the leaders having it made for them.

AI didn’t create HR’s vulnerability. It created HR’s opening.

For decades, HR has carried an identity that kept shifting under its own feet.
Compliance function. People advocacy function. Business strategy function. Culture function. In many organizations, it became all of these at once, which made it harder to point to a single number that proved its worth the way sales or product or engineering could.
Gallup research has consistently found that employee engagement remains one of the strongest predictors of organizational performance. Yet many companies still treat HR as a cost center rather than a growth driver.
That gap between real impact and visible proof of impact is not a character flaw in the profession. It is a measurement and communication problem, and measurement and communication problems are solvable.
AI did not create that gap. It simply made the gap impossible to ignore. For the HR leaders willing to see it clearly, that is good news. A visible problem is a problem you can finally fix.

The leaders pulling ahead look different.

What’s happening right now is not the elimination of people leadership. It’s the reinvention of it. The leaders driving that reinvention are still HR leaders at their core. They have simply added a new layer of fluency on top of what they already know.
Some of the most influential talent leaders being hired today carry titles that didn’t exist five years ago.
AI transformation, workforce automation, digital enablement, organizational design alongside people strategy. They are being asked to redesign work, not just administer it.
McKinsey research has found that organizations generate significantly more value from AI when they redesign workflows and operating models rather than simply automate existing processes.
That is precisely the skill set HR has always claimed as its own — understanding how work actually gets done by real people. AI just raised the stakes on proving it.

The opportunity in front of every HR leader right now

The lesson from DEI was never that important work disappears. The lesson is that functions become indispensable when they tie their value directly to outcomes the business already cares about. Even good work needs that connective tissue to survive forces outside its control.
HR has that same opportunity in front of it right now, with a head start DEI never had — a clear technology, a clear business case, and a growing number of companies actively building the exact playbook HR leaders need to follow.
The HR function isn’t ending. The version built purely around administration is under pressure. That pressure is an invitation, not a verdict. The leaders who treat it that way are already moving.
Uber’s restructuring, Bolt’s elimination of HR, and Microsoft’s reinvention of its own people function aren’t three data points pointing toward decline. They’re three data points confirming the same opportunity from different angles. The organizations of tomorrow will still need leaders who understand people.
The leaders who also understand transformation, automation, and AI infrastructure are the ones being asked to lead.
In my own conversations with senior HR leaders, that reality is becoming impossible to ignore and increasingly exciting rather than frightening. It’s one reason my company, HIC, launched monthly cohorts where people leaders build advanced AI infrastructure alongside peers.
The broader shift across the profession is obvious: HR leaders are no longer asking whether AI will impact their role. They’re asking how quickly they can build the capabilities required to lead through it.
Because the future belongs to HR leaders who know how to redesign work itself, and that future is already open to anyone ready to start building toward it.

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